Privacy Policy

eRamakoti – Privacy Policy
Last updated: March 2026

Thank you for using eRamakoti. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the app.

1. Information We Collect

a) Personal Information

Account Information: If you sign up or log in using Google, phone number, or email, we may collect your name, email address, phone number, and profile photo (if available) to create and manage your user profile.

Profile Details: You may optionally provide additional details such as preferences or profile information to personalize your experience.

b) Usage Data

We may collect information about how you use the app, such as app features used, devotional activity, reminder usage, progress tracking, certificate activity, and general engagement within the app.

c) Device Data

We may collect non-personal device information such as device model, operating system version, app version, language, and identifiers required for analytics, performance monitoring, notifications, and troubleshooting.

2. How We Use Your Information

To provide core features such as login, reminders, devotional content, Rama Nama writing, progress tracking, and certificates.
To personalize the app experience and improve usability.
To maintain account security and app stability.
To improve the app through analytics and performance monitoring.
To manage premium features or optional purchases, where applicable, through official app store billing systems.
To support optional voluntary contribution features in the app.

3. How We Share Your Information

We do not sell your personal information. We may share information only in the following limited cases:

Service Providers: Such as Google Firebase for authentication, database, notifications, analytics, and secure cloud functionality.
Legal Requirements: If required by law, regulation, legal process, or government request.
With Your Consent: Where you explicitly choose to share information through app features.

4. Donations and Voluntary Contributions

The app may include optional support or contribution features. Any voluntary contributions made through the app are intended to support initiatives such as:

Goshalas (cow protection initiatives)
Rural and small temple development
Dharma and spiritual service activities

Payments, where applicable, are processed securely through official billing or payment systems. We do not store your full payment card or banking details.

5. Data Security

We use reasonable and industry-standard security measures to protect your data. We also rely on secure infrastructure and services such as Google Firebase where appropriate. However, no system can guarantee absolute security.

6. Children’s Privacy

eRamakoti is intended for a general audience. We do not knowingly collect personal information from children under 13 without appropriate parental consent. If you believe that a child has submitted personal information to us, please contact us so we can take appropriate action.

7. Your Rights and Choices

You may update your profile information in the app, where applicable.
You may stop using the app at any time.
You may request deletion of your account and associated data.

Account and Data Deletion

If you would like to request deletion of your account and associated data, please contact us at: support.spiritual360@qtilabs.com

Please include your registered email address or phone number so we can identify your account correctly. We will process eligible deletion requests within 7 business days.

8. Third-Party Services

The app may use third-party services such as Firebase Authentication, Firebase Firestore, Firebase Cloud Messaging, Google Play Billing, and other Google or platform services required for core app functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. Continued use of the app after changes means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

QTI Labs Private Limited
Email: support.spiritual360@qtilabs.com
Website: https://qtilabs.com/

By using the eRamakoti app, you agree to this Privacy Policy.